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Our FREE service allows only one account per person, community, group, charity and/or organisation. |
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There is no Service Level Agreement (SLA) on any of our FREE services. We monitor our servers but cannot guarantee a 100% uptime as our technicians will endeavour to resolve any incidents as quickly as possible. |
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We do not provide any technical support for our FREE services. Any request that is raised through our technical support queues will result in a smart-hands fee. |
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We will complete a daily backup of all data that is hosted on our servers but we cannot restore any data unless a smart-hands fee is purchased. |
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If found to be sending a large amount of emails from any of our servers, this will result in the service being terminated as this will be classified as sending our SPAM. |
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Content hosted on the website must be seen to be clean, respectable and legal. Any content (e.g. sexual, morally distasteful, copyrighted, slanderous, defamatory or questionable content) will result in the service being terminated. |
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If the website is found to be business related or a website that makes money, it will asked that you upgrade to a Business Cloud Hosting plan. |
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We do not require or ask for any banners or advertisements to be placed on to your website in return for our FREE Community Cloud Hosting service. |
